Skip to main content

Introduction

👋 Welcome! This knowledge base is your comprehensive guide to understanding and making the most of our coaching platform. Whether you're looking for career guidance, personal development, or professional growth support, you'll find everything you need to get started and make the most of your coaching experience.

🚧 Currently in Development​

Work in Progress This documentation is actively being developed and expanded. We're continuously adding new

content and improving existing sections based on your needs and feedback.

Have feedback or suggestions? Please send them to: sorin@ldsupport.nl :::

🎯 What You'll Find Here​

  • How to request coaching - Step-by-step guides for getting the support you need
  • Available services - Understanding what types of coaching and development opportunities are offered
  • Service management - How service types, services, and service requests work together
  • Platform features - Making the most of all available tools and resources
  • Privacy and confidentiality - What stays private and what's shared
  • Platform setup information - Understanding how your organization's coaching environment works

📚 Knowledge Base Structure​

Our documentation is organized into easy-to-navigate sections:

🏢 Glossary​

Complete explanations of all platform concepts, organized by business function:

  • 📋 Your Organization Setup - How your company space is configured and branded
  • 💰 Billing & Subscriptions - Payment and subscription management
  • 🎯 User Experience - Services, coaching requests, and user interactions
  • 📊 System Insights (Coming Soon) - Feedback, analytics, and performance monitoring
  • 🔧 Platform Management (Coming Soon) - System administration and advanced features

📖 Tutorial Sections (Coming Soon)​

Step-by-step guides for common tasks:

  • Getting started with coaching
  • Making your first service request
  • Understanding your organization setup
  • Making the most of platform features

🚀 Getting Started​

New to the Platform?​

  1. Start with the Glossary to understand key concepts
  2. Learn about Service Types to understand coaching categories
  3. Explore Services to see what coaching is available
  4. Understand Service Requests to know how to get help

Need Specific Information?​

  • Use the search function (Ctrl+K or Cmd+K) to quickly find topics
  • Browse by category using the sidebar navigation
  • Check the glossary for definitions of any unfamiliar terms

Want to Understand Your Setup?​

  1. Learn about Organizations - How your company space works
  2. Check Billing Details - Your subscription and payment info
  3. Explore Services - Available coaching programs
  4. Understand Dialogs - How coaching conversations work
  5. Learn about Branding Configuration

💡 Making the Most of This Resource​

Tips for Success​

  • Bookmark frequently used pages for quick access
  • Share relevant sections with your colleagues
  • Use examples as reference for understanding your own organization setup
  • Provide feedback to help us improve the documentation

Need Help?​

  • Search the knowledge base first for immediate answers
  • Contact support if you can't find what you need
  • Send feedback to sorin@ldsupport.nl for documentation improvements

🔄 Stay Updated​

This knowledge base is continuously evolving. We regularly add:

  • New feature documentation as platform capabilities expand
  • Additional examples based on real user scenarios
  • Improved explanations based on your feedback
  • More detailed guides for complex processes

Ready to explore? Start with our Platform Glossary to understand all the key concepts, or use the search function to find specific topics you're interested in.

Last updated: January 2025