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Dialog

What is a Dialog?​

A Dialog is a conversation interface that delivers coaching services to employees. Think of it as the "chat window" where employees interact with AI coaches or access structured coaching content.

Why Does It Matter?​

Dialogs are important because they:

  • Deliver coaching content - Provide the actual coaching experience to employees
  • Enable shared resources - Multiple organizations can use the same dialog
  • Organize services - Group related coaching services together
  • Ensure consistency - Provide standardized coaching experiences

Key Features​

Shared Across Organizations​

  • Multiple organizations can use the same dialog
  • Consistent experience across different companies
  • Cost-effective - Organizations share development costs
  • Quality assurance - Standardized content and delivery

Service Collection Integration​

Each dialog contains a Service Collection that organizes related coaching services:

  • Career Development Dialog → Contains career coaching services
  • Wellness Dialog → Contains mental health and stress management services
  • Leadership Dialog → Contains leadership development services

Service Flexibility​

The same service can belong to multiple dialogs:

  • "Stress Management Coaching" can appear in both Wellness and Resilience dialogs
  • "Career Planning" can be in both Career Development and Leadership dialogs
  • "Communication Skills" can be in multiple specialized dialogs

Real-World Example​

TechInnovatie B.V. and InnovationCorp both use the same "Career Development Dialog":

  • Shared Content: Both organizations access the same career coaching materials
  • Custom Branding: Each organization sees their own logo and colors
  • Service Collection: The dialog contains career planning, resume review, and interview prep services
  • Flexible Services: "Resume Review" service also appears in their "Job Search Dialog"

Common Questions​

How do we know which dialogs are available?​

Your organization administrator can see all available dialogs and assign them to your organization.

Can we create our own dialogs?​

Dialog creation is typically managed by platform administrators, but you can request custom dialogs.

Next: Learn about Service Requests - how employees request and access coaching services.