Service
A Service is a specific coaching program you can request to help with your professional development, well-being, or challenges at work.
What It Is​
Services are the actual coaching programs available to you. Each service belongs to a Service Type category and is delivered through a Dialog.
Examples​
Career Development Services:
- One-on-One Career Coaching
- Resume Review & Optimization
- Interview Skills Training
- Leadership Readiness Assessment
Wellness Services:
- Stress Management Coaching
- Mindfulness Training
- Work-Life Balance Consultation
- Burnout Prevention Workshop
How Services Work​
Service Structure​
Service: One-on-One Career Coaching
├── Service Type: Career Development
├── Duration: Up to 90 days
├── Approval Required: Yes
└── Available to: All employees
Key Information​
| Property | What It Means | Example |
|---|---|---|
| Service Name | The specific program name | "Executive Leadership Coaching" |
| Service Type | Which category it belongs to | "Leadership Development" |
| Duration | How long the program lasts | "8 sessions over 3 months" |
| Approval | Whether you need manager approval | Yes/No |
| Status | Whether the service is available | Active/Inactive |
Real-World Example​
Marloes needs career help and sees these options:
- Career Path Planning (3 sessions, manager approval needed)
- Skills Gap Analysis (5 sessions, automatic approval)
- Leadership Preparation (8 sessions, HR approval needed)
She chooses Career Path Planning because it fits her needs and has simple approval.
Finding the Right Service​
For Career Growth​
- Feeling stuck? → Career Path Planning
- Want promotion? → Leadership Preparation
- Need new skills? → Skills Development
- Changing roles? → Transition Support
For Well-being​
- Feeling stressed? → Stress Management
- Work-life balance? → Balance Consultation
- Feeling overwhelmed? → Resilience Building
- Team conflicts? → Communication Skills
Getting Started​
- Identify your need - What challenge or goal do you have?
- Browse services - Look at relevant service types
- Compare options - Check duration, approval, and fit
- Submit request - Create a service request
- Wait for approval - If required
- Start coaching - Connect with your coach
Common Questions​
How do I know which service to choose?​
Start by identifying your main challenge or goal, then browse services in that category.
Do I need approval for all services?​
No, some services have automatic approval while others need manager or HR approval.
How long do services typically last?​
Most services range from 3-12 sessions over 1-6 months, depending on the program.
Can I change services if it's not working?​
Yes, you can discuss changes with your coach or request a different service.
Next: Learn about Service Requests - how to request and access coaching services.